MerleFest Volunteer Frequently Asked Questions
Thank you again, volunteers, for helping to make this special Wilkes Community College Endowment Corporation fundraiser a big success year after year.
Click headings to reveal answers on how to become a MerleFest Volunteer. You will also find answers to our most frequently asked questions.
How does volunteering work?
You may volunteer for one, two, three, or four days. Most shifts will be three to five hours. In scheduling, priority is given to four-day requests. Veteran volunteers are given priority over first-time applicants. You will receive a free admission for the day of your volunteer shift and are welcome to enjoy the festival for the entire day of your shift. Come early, stay late! You will receive your volunteer gift, a commemorative pin, at the end of your last volunteer shift.
- 18 years of age or older
- Courteous and polite
- Application and recent photo on file
- First-time volunteers must send a $35 deposit check with your application
How To Apply
MerleFest 2014 will begin accepting volunteer applications beginning October 1, 2013. You may apply on-line or request a volunteer application by mail by contacting the volunteer coordinator at firstname.lastname@example.org, or by using the contact form and selecting Individual Volunteers from the drop down.Volunteer applications will be taken through April 11, 2014. ALL volunteers are required to send a recent photograph. Photos may be sent to the address below or emailed to email@example.com. Anyone who has never worked as a MerleFest volunteer, or has failed to report to a scheduled volunteer position in previous years without notifying MerleFest, must send a personal check for $35 made out to MerleFest to the address below. Checks and photos must be received within two weeks of application submission. Please mail photo and $35 checks to: MerleFest, Attention: Volunteer Coordinator, P.O. Box 120, Wilkesboro, N.C. 28697. After all volunteer shifts are successfully completed, the deposit will be returned to the volunteer at Flattop's Getaway. Volunteers will receive their volunteer schedule no later than six weeks after we receive the application.
CANCELLATION POLICY FOR ALL VOLUNTEERS - Notification of cancellation for MerleFest 2014 must be received by 5:00pm EST on April 11. New volunteers who cancel after that date or fail to successfully complete any volunteer shift, will have their deposit check cashed by MerleFest. Neither new volunteers nor veterans who cancel any shift after April 11 will be considered for volunteer positions at MerleFest 2015.
May I send cash, money order, or use a credit card for my volunteer deposit?
No, we can only accept a personal check.
What if I don't have a checking account?
Ask a friend or parent to write your check. They will not lose the money if you successfully complete your volunteer shifts. MerleFest will cash a deposit check only if the volunteer cancels after April 11, 2014 or if his/her volunteer shifts are not successfully completed. (See complete cancellation policy at the end of the volunteer application.)
What if I need to cancel after April 11, 2014?
Volunteer deposit checks will not be returned. Neither veteran volunteers nor first-time volunteers who cancel any shift after this date will be considered for volunteering at MerleFest 2015.
Is camping included in the volunteer benefits?
Camping is NOT included, but volunteers may camp at River's Edge Campground. Festival-goers who are not volunteers must purchase a three or four day pass to camp here, but volunteers are exempt from this restriction. Camping passes for the entire weekend are available to volunteers for $75. You may reserve a site by calling the MerleFest Box Office at 336.838.6260.
What if I need to be scheduled with a friend or family member?
We do try to schedule friends and family members at least in the same general time slots, but it is absolutely necessary that you list that person's name on your application (they need to do the same) and send in your deposits and photos at the same time.
What if I can't make it to the Volunteer Kick-Off Party and Training event?
You will miss a great time of pre-festival music and refreshments with your fellow volunteers, but we understand that not everyone can arrive on Wednesday evening, April 23, 2014. On-site training will be available for those who cannot attend.
Where do volunteers park?
Free volunteer parking is in Parking Lot D—just follow the signs on Highway 268 or use the convenient Getting Here map to find directions from your home to Parking Lot D. Shuttle buses will take you to the campus. Be sure to allow sufficient time for shuttle bus waits and checking in at Volunteer Check-in (where you will receive your wristband) and at Flattop's Getaway (where you will receive further information about your assignment). Please report to your assigned work area on time and check in with your team leader!