Music. Moments. Memories.
Arrival FAQs

Arrival FAQs

I don't have my tickets yet. Can I buy them at the box office upon my arrival?
RV Camping Rules?
What are the box office hours?
My tickets are at Will Call - Where is that located?
Where can I find an official MerleFest Program?
Where can I find a map of the festival?
When do the festival gates open each day?
Is there re-entry to the festival?
How often do shuttle buses run?
I am bringing an RV to MerleFest and will camp on festival grounds - What do I need to know?
What if I need medical attention at the festival?
Can I use credit or debit cards to purchase food, beverages and merchandise at the festival?
Will there be drinking fountains?
How hot will it get during the day and how cold will it get at night?
Will there be an Information Booth?
Where can I get a schedule?
I am a volunteer - where do I go?
Who can I contact for housing accommodations?
What are the Festival Rules?
Can I bring my bike to MerleFest?
Do you allow refunds for tickets?
What is included with the price of my ticket?
Can kids get in free?
What kinds of kids' activities do you have?
Do you have baby changing facilities available?
Is parking free?
Is there shuttle service for on-campus parking?
Will MerleFest still take place if it rains?
What kinds of food and beverages are offered on festival grounds?
Can I bring my own cooler with food and drinks to the festival?
How should I pack for the festival?
Do you have a charging station for my cell phone?
Will there be an ADA seating area for me?
May I please bring my dog?
What is your smoking policy?
What is River's Edge Campground and how to make reservations?

We are here to help! Call or email us anytime you have questions. 

MerleFest Box Office Hours: Monday - Thursday: 12 p.m. - 5 p.m. |  Friday: 11 a.m. - 3 p.m. | 800-343-7857 | 336-838-6260

Email: merlefest@wilkescc.edu